Service Advisor Training III
SAT III is a comprehensive two-day class designed to transform service advisors into world-class professionals by building on the foundational skills acquired in SAT I and SAT II. The course emphasizes practical application through real-world scenarios, providing participants with new skills, insights, and a clear plan for positively impacting their dealerships.
Class Length:2 Days
Key Objectives & Competencies:
- Understand the importance of the service advisor role and its financial impact.
- Assess personal strengths and weaknesses and develop actionable improvement plans.
- Perfect the walk-around process through role-playing.
- Implement effective communication strategies for different customer types.
- Analyze and correct common mistakes in Repair Orders.
- Calculate and manage Effective Labor Rates to enhance service efficiency.
Save by Bundling
Save thousands when you purchase more than one course within any applicable multi-part program!
Service Advisor Training III
- Cost:
- $1,845 | Per Seat
- Requirements:
- Service Advisor Training II (Mandatory 90 day waiting period after completing SAT II)
- Recommended for:
- Service Advisor / Service Writer
Course Dates & Availability
| October 28 - 29, 2024 | Kansas City, MO | Available |
| March 26 - 27, 2025 | Kansas City, MO | Available |
| June 4 - 5, 2025 | Toronto, ON | Available |
| July 14 - 15, 2025 | Kansas City, MO | Available |
| November 3 - 4, 2025 | Kansas City, MO | Available |
Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.
Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification or failure to attend the course within 6 months, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.
GMEP: A $3,000 nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 deposit is deducted.
- Cancellation on or before Session 1: 100%
- Cancellation on or before Session 2: 60%
- Cancellation on or before Session 3: 30%
- No Refund will be awarded after completion of Session 3