DEVELOP AND TRAIN TO RETAIN YOUR BEST

Express Service Management Program

The landscape of the dealership service and parts departments’ core business is shifting rapidly, and fully understanding your opportunities in this higher-volume, lower-margin business model is critical to your survival in today’s marketplace. Express Service Management is a two-part program that will provide you with the knowledge, tools, and planning elements required to be successful in express service today.

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Package Cost: $2,595

Call the NCM Institute at 866-756-2620  or complete this form  for more information or to register.

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification or failure to attend the course within 6 months, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 deposit is deducted.

  • Cancellation on or before Session 1: 100%
  • Cancellation on or before Session 2: 60%
  • Cancellation on or before Session 3: 30%
  • No Refund will be awarded after completion of Session 3